Privacy Policy
Effective Date: 21/09/2025
Your privacy is important to us. This Privacy Policy explains how Hom3li ("we", "our", "us") collects, uses, and protects the personal information you provide when using our mobile app.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, Address, Phone number, Email, Payment details
- Device Information: IP address, Mobile device ID, App usage data
- Location Information: With your consent, we may collect your location to provide services at your address
2. How We Use Your Information
- Process bookings and payments
- Provide cleaning services at your location
- Improve our app and customer experience
- Communicate with you about updates, offers, or issues related to our service
3. Sharing of Information
We do not sell your personal information. We may share data with:
- Service partners: such as cleaning staff and payment gateways, to fulfill your requests
- Legal authorities: if required by law
4. Data Security
We implement encryption and secure servers to protect your data. However, please note that no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access your personal data
- Update your personal data
- Request deletion of your personal data
To exercise these rights, please contact us at: support@hom3li.com
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Major changes will be communicated via the app or email.
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